Communication Course
1 Day Course
Course Dates and Costings
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Communication
Understanding types of listen (Active and Passive listening)
Listening to understand and not respond
Understanding patient led fact finding for future co-diagnosis
Delivery
Importance of the patient fully understanding the nature of their current dental situation and all aspects of proposed treatment.
Co-Diagnosis
Understanding patient led fact finding for future co-diagnosis
Understand the use types of emotional intelligence required for listen and responding.
Objections
Determine positive verses negative signals.
Understand fear and anxiety / apprehension from a dental patients point of view
Consent
Understand different types of consent and when to apply them
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Upcoming Courses
TERMS AND CONDITIONS
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All bookings are taken on a first come first serve basis
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The booking fees are non-refundable and non-transferable